1. AI Agents That Can Actually Do Something The first generation of enterprise generative AI was fundamentally read-only. Retrieval-Augmented Generation (RAG) systems transformed knowledge access by indexing internal documents, manuals, and knowledge bases, allowing employees to query massive textual corpora in natural language. Yet, despite their conversational sophistication, these initial systems were passive observers. An employee could ask, "What is the standard procedur

1. When "Autonomous Agents" Refuse to Act You have spent weeks building an enterprise custom connector in Microsoft Power Platform. You wrote a clean REST API hosted on Azure App Service, secured it with Microsoft Entra ID (formerly Azure Active Directory), imported the OpenAPI specification into Microsoft Copilot Studio, and added it as an Action (Plugin). You enabled Generative Actions (Dynamic Chaining) in Copilot Studio settings. You excitedly open the Test Canvas, type a